Refund Policy

This Refund Policy outlines the conditions under which refunds may be granted for our services.

In this policy:

• "Website" refers to hrajee.com, operated by High Rank Achiever JEE.

• "User" refers to any individual accessing or using our services.
   

By using this website and our services, users acknowledge and accept this Refund Policy. If a user does not agree with any part of this policy, they should immediately stop using the website and its services.

Refunds are applicable under the following circumstance:

• Discontinuation of Services by Us:

  • If we permanently discontinue a program or service, enrolled users are eligible for a proportional refund based on the time elapsed in service delivery.

  • The refund amount will be calculated on a pro-rata basis, deducting fees for the period of service already provided.

  • For multi-month mentorship programs, refunds will be calculated based on the remaining full months of the program.

• Refunds will not be provided in the following situations:

• Technical Issues:

  • In case of website downtime, technical errors, or access issues, the user is required to wait until services resume.

  • We are not liable for refunds due to such interruptions.

• Change of Mind or Personal Reasons:

  • If a user decides to withdraw from the program voluntarily, no refund will be issued.

To request a refund under an eligible condition:

1. Submission:

   • Email our support team at highrankachiever@gmail.com with the subject "Refund Request".

   • Include enrollment details, reason for the request, and proof of payment.

2. Timeframe:

   • Refund requests must be submitted within 15 days of receiving notice about the service discontinuation.

3. Processing & Mode of Refunds:

   • Approved refunds will be processed within 30 business days through the original payment method.

   • If the original payment method is unavailable due to technical reasons, users may opt for a bank transfer or credit toward future services.

   • While we strive to process refunds promptly, banking delays or technical issues may extend processing times. In such cases, users will be informed.

• By using our website and services, users automatically accept this Refund Policy.

• We do not provide individual notifications when this Refund Policy is updated.

• Users are responsible for periodically reviewing this policy to stay informed about any changes.

For any questions or concerns regarding this Refund Policy, please contact us at highrankachiever@gmail.com